The form only asks for four things because that’s all we need to get started. If you want a price back first time rather than a question, add these in the message or on the call.

The postcode of the premises the waste comes from, if that’s different from your office. It sets the round, the collection day and the borough rules that apply.

General waste, recycling, glass, cardboard, or a mix. Roughly how much per week: bags, bins, or “about a car boot full”. Precision isn’t needed. A photo of the current pile is worth more than any estimate.

How often you need collecting. Where the waste sits until then (bin store, yard, front of shop, nowhere). Whether a van can stop outside, and whether there’s a time window your borough enforces.

A photo of the bin area, the yard, or the load you want cleared. Anything unusual: a locked gate, a service road, a landlord who needs telling. It saves a phone call.

If you’re an existing customer with a query about a collection, an invoice or a transfer note, ring the number above rather than using the quote form. The form is read as a new enquiry and you’ll get a slower answer than you would from a call.

What you send through this form is used to reply to your enquiry and, if you become a customer, to run the account. How it’s stored and for how long is in the privacy policy. The terms of service cover bookings, cancellations and payment.